Sales Policy of GlamssNest
Effective Date: January 16, 2025
Welcome to GlamssNest! We are dedicated to providing our customers with high-quality cosmetics and a seamless shopping experience. Please read our Sales Policy carefully to understand your rights and responsibilities when purchasing from us. By placing an order with us, you agree to the terms and conditions outlined below.
1. Product Availability
We make every effort to ensure that the products available on our website are in stock and ready for shipping. However, due to the nature of our business, product availability can change. If a product is out of stock or unavailable, we will notify you as soon as possible and offer alternatives, such as backorders or similar products.
2. Pricing and Payments
- Pricing: All prices listed on our website are in USD and may be subject to change without notice. We reserve the right to adjust pricing as necessary.
- Payment Methods: We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Payment is due at the time of purchase.
- Taxes: Applicable sales tax will be added to your order total at checkout, based on the shipping address.
3. Order Confirmation
Once your order is placed, you will receive an order confirmation email with the details of your purchase. This email serves as an acknowledgment that we have received your order. Please review the information carefully, as errors must be reported to us immediately.
4. Order Cancellation
Orders can be canceled if they have not yet been processed for shipment. If you wish to cancel your order, please contact our customer support team as soon as possible. Once an order has been processed and shipped, it cannot be canceled, and you will need to follow our return policy.
5. Shipping and Delivery
We strive to ensure prompt delivery of your order. Shipping fees are calculated at checkout based on the destination, size, and weight of your order. We ship orders using reliable carriers, and delivery times may vary depending on your location.
- Processing Time: Orders are typically processed within 1-2 business days, unless otherwise specified.
- Shipping Methods: We offer standard and expedited shipping options.
- International Shipping: We also offer international shipping, but please note that shipping fees, customs duties, and taxes may apply.
6. Returns and Refunds
Our return policy allows you to return items within 30 days of receiving your order. To be eligible for a return, items must be unused, unopened, and in their original packaging. For further details, please refer to our Refund and Returns Policy.
- Damaged or Defective Items: If you receive a damaged or defective product, please contact us immediately for a full refund or replacement.
- Non-Returnable Items: Certain products, such as opened or used skincare items, may not be eligible for return.
7. Customer Support
If you have any questions regarding your order, our products, or our policies, our customer support team is here to assist you. Please feel free to contact us at:
- Phone: 503-381-3616
- Email: info@glamssnest.com
- Address: 3244 Mattson Street, Durham, North Carolina, United States.
8. Modifications to the Sales Policy
We reserve the right to modify or update this Sales Policy at any time without prior notice. Any changes will be reflected on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed of any changes.